Can you see your invisible problems?
A UX audit can reveal big problems and simple fixes much faster than an insider ever could. Here it is, explained with paper towels.
ReefPoints
DockYard’s blog about digital product development, user experience, design, engineering, and innovation.
Do you need your design quiet, or loud?
When evaluating design teams, some work stands out immediately. That’s not always the type of work you need done.
Building a Shared Language
A process to help understand clients and the industry you’re designing for
Experience Economy, user interviews, and design discovery
The principle of customer sacrifice illustrates how a discovery process can reveal new opportunities.
What type of business problem are we solving?
The decision about where a problem & solution belong within a business is as important as execution and quality.
When you could turn a bug into a feature
Understand why quirky behaviors are happening
The Role of Discovery Phases and Design Sprints
Understanding what they are and when to use them
Deep Work - Lessons I will apply to UX Design
When should you schedule deep vs. shallow work for a UX design team?
What design discovery feels like
Sometimes your job is to do the figuring-out so others can start building and designing the actual thing.
Measuring the unknown
Estimating the size of an unknown project can be tough. But you know more than you think you do.
Gotta Catch 'em All!
DockYarders' take on Pokemon GO with some UX flavor
Answering questions early with design sprints
Learn how using Design Sprints to validate assumptions in the initial planning stages of your project helps ensure its success.
Today, User Experience is King—Why Your Technology Choices Should Reflect That
Users expect both the responsiveness and functionality of native apps, but users also appreciate the convenience of the web. Learn how choosing single-page applications allows you to deliver both.
Is design really just decoration?
What exactly is design? What does it mean to take a design-first approach to solving problems?
How to make sense of a complex project, fast
The time and effort we spend together in up-front sense-making may not feel like “design.” But it’s one of the most important and best investments you can make.
How does project communication become complex?
Learning about communication patterns in larger teams
Building a Space: Chart a Course
A short series about transforming the DockYard workspace.
Building a Space: Learning the Ropes
A short series about transforming the DockYard workspace.
A learning experience in web application design (part 2 of 2)
A speculative project that challenged me to fully consider a range of interface states.
Is it time to call a designer?
Since its beginnings in the 1800s, design as a profession has grown to the point that it now touches almost every aspect of our lives. But we still often assume it’s just about decoration.