2 A better ride
We took a holistic look at the rider’s experience and identified simple but effective changes to make it even more immersive. We reduced anxiety for new riders by providing context. They now see the time remaining until class starts, their name on the bike, and an indication of “race mode” and other class events.
3Improved software architecture
The Flywheel application architecture was completely rebuilt using web technologies like Ember.js. DockYard took web technologies designed to run in a web browser and engineered solutions to allow them to run on a desktop client. Exchanging real-time statistics and class metadata using WebSockets enabled a more streamlined and robust communication model than the previous USB-based infrastructure allowed. DockYard leveraged the richness of browser-rendered interfaces and the performance of Ember to design a beautiful, interactive, and fluid user experience.
Flywheel is growing fast, adding new studios on a regular basis. We helped Flywheel consider the experience of setting up a new studio. After interviews to gather top pain points, we created a streamlined set-up workflow. It saves time and frustration by automating portions of the set-up, presenting questions in a logical sequence, and offering helpful hints. The new setup sequence makes it very easy to configure a new stadium, or even to set up a virtual stadium for special events.